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Instep Safari Single stroller
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Submit a Review
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Average Rating based on
1
Review
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Overall Grade
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(1.00)
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Compared to averages for similar items
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Overall Grade
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(6.75)
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Last Update:
December
20, 2009
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Displaying Reviews:
1 - 1
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(Review ID: 1750)
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0 of
1 people found the following review helpful:
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cute but don't buy it, December 4, 2008
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Reviewer: emccoy from Central texas
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emccoy
saw things this way
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Overall Grade
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(1) |
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Pros:
adorable
Cons:
terrible customer support, poor quality
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I have been thoroughly disappointed with the customer service I have received from In Step for this stroller. I have used this stroller about 10 times since I got it. 3 of those times I came home with a flat tire. 1 of those times the front tire fell off. All three of my flat tires have been splits in the seam of the tubes which indicates defective tubes. (I was not riding on anything rougher than a sidewalk.) I contacted the customer service team at InStep to notify them of the defective tire tubes and was told they were out of their 30 day warranty and they would not replace them, defective or not. I recommend you shop with another manufacturer who will stand behind the quality of their product.
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