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Baby Bargains Book / Parent Product Reviews!
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Submit a Review
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Average Rating based on
11
Reviews
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Overall Grade
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(7.00)
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Compared to averages for similiar items
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Overall Grade
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(7.29)
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Million Dollar Baby
Description:
Review and rate Million Dollar Baby cribs and furniture. Be sure to note which model/style number you are reviewing!
Last Update:
December
20, 2007
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Displaying Reviews:
1 - 5
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Pages: 1 2 3
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Emily Crib, May 8, 2007
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Reviewer: melrose7 from Milwaukee, WI
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Pros:
fast shipment, very sturdy, and perfect pieces
Cons:
Nothing
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melrose7
saw things this way
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Overall Grade
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(10) |
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After researching which convertable crib to buy for DD #2 I decided on the Emily crib by Da Vinci. This is the one I loved the most and kept coming back to despite the bad reviews of customer service and bad shipping. I bought it from Amazon for $225 including shipping. It shipped the next day and was at my door within a week. I couldn't have been happier with it. I had a trouble buying from a small baby store last time around and had to wait 2 times for one side of the crib to come in and didn't want to go through that again. Thankfully after reading bad reviews I am so happy I bought this crib. My husband just put it up and said nothing about bad directions so not sure how they were. All the pieces were perfect and it is very sturdy. I would highly recommend this crib.
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Emily Crib in Black, March 22, 2007
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Reviewer: Anonymous
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Pros:
Sturdy, attractive, quick delivery, great customer service
Cons:
Poorly written assembly instructions
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Anonymous
saw things this way
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Overall Grade
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(10) |
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Although I had read mixed review of Million Dollar Baby, I have been genuinely impressed with the Emily Crib in black. We purchased this crib through the Babies R Us website for $229 (although it is sold under the Da Vinci name on BRU). This is the best price by far I found on the Emily Crib. Babies R Us also provided the lowest shipping price of approximately $35.The crib arrived in less than two weeks. The instructions were poorly written, but it only took my husband about an hour to assemble. The crib is very sturdy - sturdier than many of the more expensive cribs we had seen in stores. The only problem we had with the crib was some minor scratching and denting on one of the crib rails. It wasn't too noticable, but I decided to see if Babies R Us would give us a replacement part. Babies R Us was no help at all - they said they do not handle replacement parts, could not contact the manufacturer on our behalf, and did not have contact information to give us. I decided to go to Million Dollar Baby directly. Their website has a section where you can email a request for a replacement part. I received a response to my email within 3 days, and Million Dollar Baby agreed to send a replacement rail for no additional charge. The replacement rail arrived about two weeks later. Overall, I am very impressed with both the quality of the crib as well as the great customer service I received from MDB.
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Still waiting for backordered crib; poor communcation, August 21, 2006
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Reviewer: Jaliebean from Austin, TX
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Pros:
Price
Cons:
Poor customer service
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Jaliebean
saw things this way
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Overall Grade
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(3) |
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I decided to purchase the Emily crib (in coffee) despite the book's warnings about customer service, through a local store called Once Upon a Child. The price was good--$324 plus tax. I also decided to get the bed rails for $52, since it's a convertible. The Once Upon a Child management said they'd never had any problems with Million Dollar Baby's customer service and highly recommended them. I purchased a color sample of the wood from the MDB site, which helped. I was told by the store's manager that MDB had the crib I wanted in my color in stock, so it would probably take less than the promised 4-5 weeks. I called at about 3 1/2 weeks, and the manager said that all was on schedule, but they were waiting on the side rails I'd ordered. Then, I got a call from another manager a couple of weeks later saying that the coffee color cribs were on backorder, and had been for several months. He said that someone at MDB shipping told him that. None of the MDB salespeople were telling the Once Upon a Child salespeople this (or someone was lying to me). They are now predicting the crib will be ready for shipment between August 24-27, which is 8 weeks from when I ordered. Given the other review I read about backordered products and this merchant, I really have my doubts. If it isn't in by the end of this month, I may see if I can get my deposit back. I'm glad I didn't pay in full, although the store encouraged me to do that. I am extremely frustrated with the lack of accurate communication. I highly recommend putting the MINIMUM down on a crib when ordering--at least I'm only out $81 right now.
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excellent crib, August 10, 2006
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Reviewer: leonard from Eagle Rock, CA
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Pros:
sturdy and quality finish
Cons:
instructions could be better
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leonard
saw things this way
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Overall Grade
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(10) |
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We purchased a crib from a local dealer who said it would be dlivered in about a week. We then found out that it was on back order. The customer service people at Million Dollar Baby went out of their way to find one at another store and had it transfered for us. Great products and really nice people.
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(Review ID: 750)
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1 of
1 people found the following review helpful:
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Very happy with MDB's dresser/changing table combo, March 12, 2006
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Reviewer: diamondandrob from Solvang, CA
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Pros:
speedy delivery and great price
Cons:
knotty wood
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diamondandrob
saw things this way
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Overall Grade
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(9) |
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We paid about $400 for the combo unit, which seemed to be a good deal compared to other manufacturers that had combos for around $600. We ordered it through an independent store and got it from MDB within a week, which was great because the baby was due in 2 weeks. We are happy with the quality-- smooth drawer glides, etc.-- but don't like the knots in the wood. The store had it in a cherry finish and we ordered it in a natural finish, so did not know that the wood would look so knotty. All in all, very happy with our purchase.
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Pages: 1 2 3
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