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Very Pleased with Purchase, November 28, 2008
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Reviewer: Chubby Baby from IL
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Chubby Baby
saw things this way
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Overall Grade
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(10) |
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Pros:
High quality, made in Canada - no overseas shipping
Cons:
Expense
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We had a very difficult time chosing our nursery furniture. We originally fell in love with a Munire set but learned the "standard" lead time was 12 weeks (but actually 16 weeks or longer). On a recommendation from a friend, we went to Babies 'n Beds (in Hoffman Estates, IL) and decided on the AP Industries Paradise crib and got the Charmer dresser (1410) with hutch. My husband made the store manager PROMISE that this was made in Canada and that there were no seas to cross in sending it here (we learned that one of the reasons why the orders from East Asia were so delayed is that they do not ship until all shipping containers are full -- there may be plenty of furniture to send to waiting customers, but due to shipping costs they wait until every last inch is filled). Ultimately, we could not have been happier with our purchase from AP Industries. The furniture is very high quality and looks great! The construction is VERY SOLID and after 6 months we have not had to tighten a single bolt or screw. Also, the furniture just "looks" like a higher quality compared to others we have seen. We chose the Paris finish and my husband was worried that the Canadian Birch hardwood would result in a stain that looks "tiger striped". Yes, the grain shows, but it looks great. It looks like real wood and has a classic, yet modern look.Also, we paid for the in-house set-up with delivery and they did an excellent job. We were a little leery, as we've had bad experiences with in-home installation before, but we were very pleased with the service we received. The father & son who set it up were very courteous and competent. They removed their shoes when they entered the house and asked if we had any pets, so that they could take extra care when opening and closing doors. In the end, we feel like we lucked out by having to switch our choice to AP Industries and are actually glad that our original choice was so delayed. We later came to learn that the "mohagony" wood in the Munire set was actually Philipino mahogany which is nowhere near the quality of "true" mahogany hardwood. On an end note, we must compliment the overall service provided by Babies 'n Beds. The store was a little sparse and didn't have the "frills" of some of the other "corporate" stores, but we paid a good price and the staff was definitely "old school service" (they were also very patient, as it literally took us hours to pick out the finish, hardware and other details). We have had some bad experiences with purchasing furniture that arrives damaged or very late and have found it very difficult to remedy the situation, as we've found that many corporate stores contract out their services (particularly installation) and create an endless hierarchy of $10/hour jobs so that nobody is accountable for anything. It was nice to deal with a store that demonstrates ownership of the total process and their commitment to their customers. Overall, we were very happy customers and would recommend them to anyone.
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