Forever Mine problems . . . again
Stop us if you've heard this before! Forever Mine,
the mail order furniture company, has generated several more complaints from
readers that have been emailed to us in recent days. Here is a sample (below).
We've asked the company for a response, but none so
far.
Another complaint about Forever
Mine Furniture...
First there was a fire. Now there are
problems with the machinery. Does it ever end? You might want to reconsider
that B+ for the next book. We ordered furniture from Forever Mine and was told
delivery was 6-8 weeks. Four weeks later we are being told there are machinery
problems and delivery won't be for another 6-8 weeks. What will go wrong in the
next 4 weeks? What will come first, the furniture or the baby? Customer
Service? What Customer Service! All I can say is I took my chance with this B+
company and I got burned. Maybe Forever Mine should be downgraded to the C
level.
Unhappy in
Indiana
Update:
4-1-05
We received an email from
Forever Mine about this
situation:
Yes we have been
behind but only on one model crib--the All American crib. One of our sub
contractors had machinery problems which were difficult to fix until he finally
replaced the machine, which takes time.
We will start shipping folks in
until about 15 days. And by the way, we have 650 unsold cribs finishing about
April 10 and then will not be out of stock
ever!
Thanks you for your interest. We
are taking care of the customers in a priority
basis.
Also, so you know, we are working
towards completion of a new warehouse. We expect by July to have $1.2 million in
inventory and will be working towards shipping in two + weeks right out of
inventory.
Posted: Fri - March 18, 2005 at 11:52 AM