Ragazzi launches deceptive web site



Stork Craft continues to stumble with its purchase and relaunch of the Ragazzi brand.

First, Stork Craft pisses off past Ragazzi customer (many of whom shelled out $700 or more for a crib) by announcing they weren't going to offer parts or warranty service on past Ragazzi models.

And now Stork Craft has re-launched the Ragazzi web site---complete with misleading and deceptive info about the "new" Ragazzi. Check out this quote on the site's page for "Production Facilities":

Our corporate office and domestic manufacturing facility is located in Richmond BC, Canada. With a production and storing facility of just under 200,000 square feet, Ragazzi Furniture is able to produce as well as stock a high volume of nursery and kids furniture.

Right below this quote are nice pictures of the Canada plant, complete with photos of Canadians assembling furniture.

All that is great, but untrue---the president of Stork Craft personally told us in a meeting in September 2006 that ALL Ragazzi furniture will be made China. We guess no one told Ragazzi's web masters that China and British Columbia aren't the same thing.

Adding insult to injury, the site's FAQ promises an answer on "how can I replace lost hardware for my crib and/or bed?" Click on the link and there is no answer. Now, that might be truth in advertising!


Posted: Thu - November 30, 2006 at 11:03 AM          

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