Fri - March 16, 2007

Why Wednesday morning is the best time to shop Baby Gap!



Posted at 11:30 AM     Read More  

Thu - March 15, 2007

BRU complaint: the search for the elusive Graco infant car seat



Posted at 10:13 AM     Read More  

Thu - February 22, 2007

BRU Registry complaint--"temporarily unavailable" items



Posted at 09:25 AM     Read More  

Fri - February 2, 2007

We get letters: Target registry frustration



Posted at 09:46 AM     Read More  

Mon - December 11, 2006

Bellini stores in Chicago close without warning



Posted at 04:44 PM     Read More  

Fri - November 17, 2006

Target deletes registry for adopted child



Posted at 10:09 AM     Read More  

Fri - September 29, 2006

BRU gift card snafu



Posted at 02:24 PM     Read More  

Wed - September 20, 2006

Horray! Burlington/Baby Depot changes return policy



Posted at 04:12 PM     Read More  

Tue - September 5, 2006

BRU web site problems and frustrations



Posted at 10:13 AM     Read More  

Tue - July 25, 2006

BRU web site doesn't accept its own gift cards


A reader writes today about BRU's new web site:

Hi Denise and Alan,

I am expecting my first child, have read Baby Bargains and wanted to make
you aware of a problem with the newly redesigned Babies R Us web site.

While their gift cards say they are redeemable iin their stores and online,
their newly redesigned web site does not allow you to pay for your purchases
with gift cards. The web site only accepts credit card payment. Babies R Us
also cannot process orders for payment with a gift card over the phone.

This is particularly frustrating when an item is only available online, not
in the store.

I asked a customer service representative when they plan to have this
problem fixed and they do not have a time table. The best she could offer
was possibly by sometime this fall.

I thought you would want to be aware of this major glitch for your next
edition.

Beth

Posted at 08:38 AM     Read More  

Thu - July 6, 2006

BRU drops past reviews from site



Posted at 09:28 AM     Read More  

Thu - June 22, 2006

BRU/Amazon registry update: Changes afoot!



Posted at 10:27 AM     Read More  

Wed - May 3, 2006

USA Baby in Ohio slapped with $400K fine, ordered to repay consumers


COLUMBUS – Attorney General Jim Petro today won court-ordered consumer restitution and payment of civil penalties against the owners of three USA Baby stores for providing substandard customer service and violating state consumer protection laws.

Posted at 10:39 AM     Read More  

Mon - May 1, 2006

Complaint: Room & Board (Oak Brook, IL) faulty crib assembly



Posted at 09:57 AM     Read More  

Chicago store warning: My Child's Room



Posted at 09:44 AM     Read More  










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