BRU Registry complaint--"temporarily unavailable" items



A reader in Michigan writes today about her frustration with BRU registry:

I do have a bit of future parent feedback for your next edition regarding BabiesRus.com and the on-line registry. I don't know if it is because they have severed ties with Amazon.com or what it is, but they are extremely frustrating lately. I check my registry constantly and it seems as though ~50% of my registry is "Temporarily Unavailable". This is a huge hassle because the products unavailable on-line are pretty common things the britax roundabout car seat, strollers, Avent bottles, snap and go strollers, monitors, and very common things. I as a consumer am frustrated because the site required people to go into a babiesrus store and does not allow them to purchase on-line. This is inconvenient. In this day and age a lot of people like to order things on-line. When I call the 800 number they explain that they don't have it in the warehouse. I feel they should be able to find a store that has it and ship it from a store. Many of my friends who are also pregnant have shared in this same frustration! I just thought you might want that feedback.

Thank you again for the wonderful book! Keep it up!

Elyse C.


Posted: Thu - February 22, 2007 at 09:25 AM          

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